As part of upholding this pledge and implementing its principles, the company formed an investigative team to ensure traffic safety and dispel concerns held by customers over the company's vehicles. The team conducted a thorough investigation of "repair directives," known within the company as shiji-kaishu, issued to dealers to carry out repairs before any decision had been made as to the necessity for notifying the authorities about a recall or other matter. The investigation covered all repair directives stretching back to December 1993, the earliest possible date at which it is now possible to ascertain when such directives were issued.

As a result of the investigation, the company has decided to implement the measures outlined below. Mitsubishi Motors deeply apologizes for having to carry out these measures, including recalls, now for problems that occurred in the past, thereby considerably damaging public and consumer trust in the recall law.

1.

Mitsubishi Motors has not issued any repair directives since July 2000 when the company's recall problems came to light. The company is taking this opportunity to rid itself of all past problems and mistakes and take the first step towards becoming a renewed Mitsubishi Motors.

2.

Since October 2000, Mitsubishi Motors has appropriately processed its product information reports and promptly implemented post-market measures when necessary. The company will conduct even stricter auditing of these processes in future.

3.

The investigation discovered that repair directives issued as far back as December 1993 totaled 91, including 56 that fall under the area of service campaigns as outlined by Japan's Ministry of Land, Infrastructure and Transport. In addition to this, another case was pointed out by a media report in May 1993, bringing the overall total to 92.

4.1

Thirty of the repair directives fall under the scope of recalls as outlined by the Ministry. However, after checking the product information reports for the past three years, the company has confirmed that no accidents involving damage to property or personal injury have occurred.

4.2

Post-market measures were implemented following the correct procedures for four of the cases mentioned in 4.1 (two before July 2000 and two after August 2000).

4.3

Receiving guidance from the Ministry, Mitsubishi Motors has decided to carry out post-market measures for the remaining 26 cases to mark the start of its business revitalization. Of these 26 cases, the company will submit a recall for the airbag in its Galant sedan on Friday June 4. Post-market measures for the other cases will be implemented promptly.

4.4

Fifteen of the remaining 26 cases relate to defects that only occur in early production models and as more than seven years have passed since manufacture, it can be assumed that no defects will occur. However, the company has decided to implement post-market measures for these vehicles too.

5.1

Six of the repair directives fall under the scope of improvement measures as outlined by the Ministry. However, after checking the product information reports for the past three years, the company has confirmed that no accidents involving damage to property or personal injury have occurred.

5.2

Post-market measures were implemented following the correct procedures for two of the six cases mentioned in 5.1 in November 1997.

5.3

The remaining four cases of the six mentioned above include models in which improvement measures have already been completed on all vehicles and cases related to defects that only occur in early production models where it can be assumed that no defects will occur.

6.

A total of 56 cases that come under the scope of service campaigns exist, including four cases in which post-market measures have been carried out following the correct procedures (one in March 1993 and three in May 2002). To put customers first, the company will implement service campaigns or inform customers and take appropriate steps for the remaining 52 cases.

7.

The results of the company's investigation into repair directives are as outlined above. However, Mitsubishi Motors will continue investigations with the Ministry and take the appropriate steps.